Privacy Policy
Privacy Policy
Overview
This Privacy Policy describes how Eleanor & Claire Leather (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Personal Information We Collect
When you visit our website, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.
Information You Provide to Us
When you place an order or contact us, we may collect the following information:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment information (processed securely by third-party payment providers)
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Order details and purchase history
We do not store full credit card numbers or sensitive payment data.
Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and device information
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Time zone
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Pages viewed and interaction data
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Referring website or search terms
This information helps us improve our website and customer experience.
How We Use Your Information
We use your personal information to:
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Process and fulfill orders
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Communicate with you about your order or inquiries
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Provide customer support
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Detect and prevent fraud
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Improve and optimize our website
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Comply with legal and regulatory obligations
We do not sell your personal information.
Sharing Your Information
We may share your information with trusted third parties only when necessary, including:
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Payment processors to complete transactions
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Shipping and fulfillment partners to deliver orders
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Customer support and communication tools
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Analytics and website performance services
These parties are authorized to use your information only as needed to provide their services to us.
Third-Party Services
Our website uses third-party services such as payment gateways and analytics providers. These services have their own privacy policies governing the use of your information.
We encourage you to review the privacy practices of any third-party services you interact with through our website.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality
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Remember user preferences
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Analyze traffic and usage patterns
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your data
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Object to certain processing activities
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Request a copy of your personal data
To exercise any of these rights, please contact us using the information below.
California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
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Request disclosure of the categories and specific pieces of personal information collected
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Request deletion of your personal information
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Opt out of the sale of personal information
We do not sell personal information.
Requests can be made by contacting us at info@eleanorclaireleather.com.
Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page.
Contact Information
For questions about this Privacy Policy or how your information is handled, please contact us at: