Terms of Service
Terms of Service
Overview
This website is operated by Eleanor & Claire Leather. Throughout the site, the terms “we”, “us” and “our” refer to Eleanor & Claire Leather. By visiting our website and or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service, including any additional policies referenced herein.
Please read these Terms of Service carefully before using our website. If you do not agree to all terms and conditions, you may not access the website or place an order.
Eligibility and Use of Website
By using this website, you confirm that you are at least the age of majority in your state of residence and that you are legally capable of entering into binding contracts.
You agree not to use our products or services for any unlawful or unauthorized purpose.
Products and Orders
All products are offered subject to availability. We reserve the right to limit quantities, discontinue products, or refuse service to anyone for any reason at any time.
Placing an order does not constitute acceptance. We reserve the right to cancel or refuse any order due to suspected fraud, unauthorized transactions, pricing errors, or availability issues.
Pricing and Billing
All prices are listed in U.S. dollars unless stated otherwise. We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, even after an order has been submitted.
Payment is charged at the time of checkout using accepted credit card payment methods.
Order Cancellations
Orders may be canceled within 1 hour of purchase, provided the order has not yet entered processing.
Once an order has begun processing or has been shipped, it can no longer be canceled.
Shipping and Delivery
We currently ship only within the United States.
Processing and shipping timeframes are estimates and are outlined in our Shipping Policy. Delivery times are not guaranteed and may vary due to carrier delays, weather conditions, or other circumstances beyond our control.
Once an order has been shipped, responsibility for delivery is transferred to the carrier.
Returns and Refunds
Our Returns & Exchanges Policy forms part of these Terms of Service and applies to all purchases.
Returns may be requested within 30 days of delivery, subject to the conditions outlined in the Returns & Exchanges Policy. Return approval is required before any item is sent back.
Refunds are issued only in accordance with our stated policy.
Fulfillment and Return Logistics
Orders may be fulfilled through third-party logistics and fulfillment partners. Approved returns may be directed to domestic or international return locations depending on the fulfillment partner used.
Return shipping costs are the responsibility of the customer unless otherwise stated.
Damaged or Defective Items
If an item arrives damaged or defective, customers must contact us within the timeframe specified in the Returns & Exchanges Policy and provide supporting evidence. Failure to do so may result in the claim being denied.
Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and designs, is the property of Eleanor & Claire Leather and may not be used, reproduced, or distributed without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Eleanor & Claire Leather shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product in question.
Indemnification
You agree to indemnify and hold harmless Eleanor & Claire Leather from any claim or demand arising out of your breach of these Terms of Service or violation of any law or third-party rights.
Governing Law
These Terms of Service and any disputes arising out of them shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will take effect immediately upon being posted on this page.
Contact Information
Questions about these Terms of Service should be sent to: